Return policy
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Return Period
Return requests must be submitted within 30 days of the delivery date.
Damaged Items
Returns are accepted only for items received in damaged condition. Customers must notify us within 30 days of delivery and provide their order details along with clear photographs showing the damage.
Items received in good condition are not eligible for return.
Exchanges
We do not accept exchange requests. Customers who receive damaged items may request a return and refund in accordance with this policy.
Return Shipping
Return shipping is free for all approved returns involving damaged items. Return instructions will be provided once the request has been approved.
Refund Processing
Returned items will be inspected upon receipt. Once the inspection is complete and the return is approved, the refund will be issued to the original payment method.
Refunds will be processed within 7 days of receiving and inspecting the returned item. The time required for the funds to appear in the customer's account may vary depending on the bank or payment provider.